Cadel

Terms of Use

Please read these terms carefully before using the Cadel platform.

Date of Latest Version: 24-Feb-2026

Welcome to the Terms of Use (“Terms”) for Cadel.ai (“Platform”), an AI facilitated platform designed for chartered accounts to use the AI agents to accomplish accounting outcomes, that is owned and operated by Uttara Labs India Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at 2A Ascot Apartments, 6th Main Defence Colony, Indiranagar, Bangalore, Karnataka-560038 (hereinafter referred to as “the Company”, “we”, “us”, or “our”). These Terms only govern the use of Platform offered by the Company to its users.

Please read the Terms below carefully before using the Platform. By using our Platform you confirm that you accept these Terms along with the documents referred to in it and you agree to comply with them. Further, your continued use of the Platform will constitute acceptance of these Terms, as revised from time to time. If you do not agree with these Terms you must not access the Platform or avail any services from us. For the purposes of these Terms, “you” or “User” means any person who accesses, avails or otherwise uses or intends to avail or use the Platform.

The Terms govern the use of Platform by the Users accessing the Platform pursuant to such subscription.

1. Purpose of the Platform

To provide an AI facilitated platform designed for chartered accounts to use the AI agents to accomplish accounting outcomes.

2. Competency to Contract

You represent and warrant that you are eligible to enter into a legally binding agreement and to be bound by these Terms. You will not access or use the Offerings if you are not competent to contract under the laws of India.

3. Contract for Services

  • You acknowledge and agree that the display of Offerings (defined below) on the website are merely an invitation to offer, and no contract is formed until you use our Platform. By using to the Platform, you are entering into a contract for access to our Platform. This contract will be between the Company and you, and will be subject to these Terms.
  • By subscribing to the Platform, you confirm that you have read and understood these Terms and that you accept them. This Terms will have the same legal force and effect as a written contract signed by you.

4. Services on our Platform

The Company hereby permits you a non-exclusive right to access use the Platform and avail the different features and services provided through the Platform (collectively “Offerings”), while some of our Offerings may be free, some of them are paid and will be made available to you subject to continued subscription and compliance with these Terms.

The “Offerings” include:

  • Autonomous Accounting Intelligence: Provision of an interface utilizing AI agents to automate financial workflows, including accounts payable, accounts receivable, and continuous multi-source reconciliation.
  • Data Processing & Validation: Access to high-throughput data extraction and AI-driven classification tools for streamlining invoice cycles and validating complex financial data points.

Our Offerings are made available in tiered subscription models categorized as Free, Starter, and Pro—which provide varying levels of service capacity.

5. Fees, Payments Terms, Billings and Payment Methods

  • The subscription fees on the paid Offerings shall be charged in accordance with the applicable pricing of the selected subscription tier or Offering (“Fees”) on a monthly basis as selected at the time of purchase. The subscription shall be required to be renewed upon expiry of the applicable subscription term by payment of the then applicable renewal Fees. The details of the applicable Fees are set out www.app.cadel.ai/pricing.
  • The Company reserves the right to revise the Fees from time to time. Any such revisions shall be communicated to the Users.
  • You acknowledge and agree that access to the paid Offerings shall not be provided unless and until the applicable Fees have been received by the Company in full. In the event of renewal of any Offering, the Company may suspend your access to the Offerings, in whole or in part, if the applicable renewal Fees are not received when due, and such suspension shall continue until such Fees have been received in full.
  • You agree that if you opt for recurring subscription, your subscription will renew automatically at the period frequency agreed and at the then current rates, and your payment method will automatically be charged at the start of each new subscription term.
  • To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date by contacting hello@cadel.ai.
  • All payments in relation to the subscription will be handled by a third-party payment gateway provider to whose page you will be automatically redirected and you are required to accustom yourself with their terms separately. For some payment methods, the issuer may charge you certain fees, such as processing fees etc., Check with your payment method service provider for such details.
  • You must provide complete and accurate billing information, including valid payment method.
  • You can update your payment method and billing information by contacting hello@cadel.ai
  • Some of our Offerings may require you to have a paid subscription with third parties. Such fees are separate to any fees paid to us, and you must create these accounts subject to any third party provider's terms.
  • You can cancel your subscription at any time, and you will have access to the Offerings till the end of the subscription term.

6. Compliance With Law, Security and Integrity

  • You will ensure that you comply with all prevailing and applicable laws, rules and regulations, these Terms and our Privacy Policy while accessing, availing or using the Platform and the Company will not be liable in any manner whatsoever for any default by you in doing so.
  • You will not use the Platform in a manner that could damage, disable, overburden or impair our server or any network connected thereto, or interfere with any other person's use and enjoyment of the Platform.
  • You will not attempt to gain unauthorised access to the Platform or features, other user accounts, computing systems or networks connected to any Company server in any manner including through hacking, password mining, or any other means. You will not obtain or attempt to obtain any material or information through any means which is intentionally not made available through the Platform.
  • The Platform is made available to you under contract for your own use, and you will not attempt to copy, reproduce, alter, modify, reverse engineer or create derivatives of the software behind the Platform or allow any third parties to do so.
  • You will not create multiple or duplicitous accounts on the Platform. You have the option to set a security password if you register yourself on the Platform. You are responsible for maintaining the confidentiality of the password and the account. You are responsible for all activities that occur in your account on the Platform, if any. You accept that all operations emanating from your device in relation to the Platform will be assumed to have been initiated by you.
  • You agree to notify the Company immediately of any unauthorised use of your account or any other breach of security. The Company will not be liable for any loss or damage to you or any third person owing to negligent actions or failure on your part to comply with the requirement of these Terms or to inform the Company of any loss or theft of your device or any unauthorised access of your account within reasonable time.
  • You will be liable for losses incurred by the Company or any other party due to a third party's use of your account, if any. You will not use any other person's account without the express permission of the account holder and the Company.
  • The Company will follow best industry standards and make all reasonable efforts to ensure that any information that you provide to it in relation to the registration to the Platform is kept confidential, subject to Company's right to use the information for further communication.
  • However, the Company will not be responsible for any disclosure or leakage of confidential information or loss or damage due to failure on your part to practice safe computing. Further, the Company will not be liable for the loss or damage to such information or data of the user arising as a result of an event or a series of related events that is beyond the control of the Company.

7. Customer Guidelines and Disclaimers

We will endeavour, by way of appropriate safeguards and protocols to ensure that there are no defects or deficiencies in the Platform. However:

  • The Platform and its features are provided on an “as is” and “as available” basis. We expressly disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, availability, performance consistency and reliability.
  • All outputs generated by the Platform are for general information purposes and suggestive in nature and do not constitute any professional advice, including but not limited to legal, tax, accounting, financial or investment advice. Any use of, or reliance upon the outputs generated by the Platform shall be at your own risk.
  • You are solely and exclusively responsible for reviewing, verifying, evaluating, and validating all outputs generated through the Platform or the AI agents, prior to relying upon, using, distributing, publishing, or otherwise making use of such outputs. You agree that you will not rely upon any output without first independently verifying its accuracy, completeness, appropriateness, and suitability for your intended purpose through reference to authoritative sources and your own professional judgment.
  • Given the probabilistic nature of artificial intelligence and machine learning, we do not guarantee that the content displayed in the Platform, or the outputs generated by our Platform will be free from error. The Company makes no representation or warranties regarding accuracy and reliability on AI agents on the Platform. The outputs generated by the Platform or the AI agents may contain factual errors, may misrepresent or mischaracterize information, may reflect biases present in training data, may include outdated or superseded information, may omit relevant information, may draw inappropriate inferences or conclusions, and may otherwise fail to meet your needs or expectations and/or the output may not be unique across users.
  • The Company does not guarantee any specific business outcomes from the use of the Platform.
  • The Platform relies completely on inputs or data uploaded by you, and is not intended to verify the completeness, or accuracy of the data.
  • We do not own, create, endorse or take responsibility for any third-party content. It is provided for information purposes only. When you access third-party websites, you do so at your own risk and are subject to their terms and policies.
  • Our Platform leverages third-party large language models (“Third-Party LLMs”), and the vendors of these Third Party LLMs do not control or develop these foundational models and make no representations or warranties regarding their accuracy, behaviour or performance.
  • The Company has no control over the operations of the Third-Party LLMs, its access as part of its processing activities, the outputs they generate, or the continued availability of any Third-party LLMs and disclaims any and all responsibility or liability for any errors, omissions, or defects arising from the performance of Third-Party LLMs.
  • The use of Platform may be impacted by reasons beyond the reasonable control of the Company, including but not limited to hardware failures, software malfunctions, outages or disruptions of third-party service providers, internet or network problems, acts of God, force majeure events, security breaches, regulatory compliance measures, abnormal usage, data-related issues, or maintenance activities hardware or software and other similar factors. The Company will not be responsible for the same, and will not be responsible for any loss to the Customer resulting from such conditions.
  • We are constantly undertaking research and development with regard to our Platform and we reserve the right to modify, change, make additions to or discontinue the Platform.

8. Representations, Warranties and Covenants

  • The user is aware of and in compliance with all applicable laws and will continue to be compliant as long as the user is accessing, availing or using the Platform.
  • The user is under no contractual or other restrictions or obligations that are inconsistent with these Terms or that will interfere with the performance of its obligations under these Terms.
  • The user understands that the third-party partners with which the Company engages have no agency, affiliation, association or connection of any manner whatsoever. The third-party service providers are not our employees, attendants, agents or representatives. We do not exercise supervisory powers or control over such persons.
  • All information uploaded on, or conveyed by the user for usage of the Platform or any reviews and ratings on the Platform must be genuine and not misleading or intentionally disparaging.
  • The user will not host, display, upload, modify, publish, transmit or share any information through the Platform that: (a) is unlawful, harassing, threatening, invasive, libellous, defamatory, or that would otherwise violate applicable law; (b) contains nudity, obscenity or sexually explicit content; (c) may disparage any ethnic, racial, sexual or religious group or is otherwise abusive or inflammatory; (d) depicts or promulgates the use of drugs; (e) contains offensive language or images; (f) incites violence or characterises violence as acceptable; (g) contains unsolicited promotions, political campaigning, advertising or solicitations; (h) contains corrupted data or other harmful, disruptive or destructive viruses, trojan horses, harmful code, denial-of-service attacks, packet or IP spoofing or other similar technology; (i) is in infringement of a third party's intellectual property rights; or (j) belongs to another person that you have no right to.

9. Other Conditions

  • Our Platform may contain links to third party sites that are not operated by the Company. If you click on a third-party link, you may be redirected to such third-party's site. We have no control over, and assume no responsibility for the content, privacy policy, terms of use or practices of a third-party site. We advise you to separately review the terms of use of every site you visit.

10. Intellectual Property

  • Company shall remain the exclusive owner of all intellectual property rights in the Offerings, the underlying technology, software and content on the Platform, including, amongst other things, the Platform, the page headers, images, illustrations, graphics, audio clips, video clips, text, trademarks and trade names (“Service Content”). Intellectual property rights laws in all applicable jurisdictions protect the Platform and the Service Content.
  • You may access the Platform, avail its features, and utilise the Service Content for your personal requirements only. You are not entitled to duplicate, distribute, create derivative works of, display or commercially exploit the Platform, its features or the Service Content, directly or indirectly, without our prior written permission of the Company.
  • You retain full ownership and any intellectual property rights on the content you submit to the Platform. However by submitting your input, you grant the Company a perpetual, irrevocable, worldwide, royalty-free, and sublicensable license to use, reproduce, modify, create derivative works from, and display your input for the purposes of providing the services, and improving our Platform and its artificial intelligence models for your use.
  • You are solely responsible for any information or inputs you provide, including ensuring that it does not violate any applicable law or violate someone's intellectual property rights, privacy rights. You represent and warrant that you have all rights and license, and permissions needed to provide input to our Platform and you retain ownership rights in the inputs you provide.
  • Subject to this Clause, you shall become the owner of any content or any intellectual property that you have created on the Platform.
  • All comments, feedback, suggestions, reviews and other submissions made on the Platform shall be Company's property and the user shall assign all intellectual property rights in such comments, feedback, suggestions and reviews, including text, photographs and videos in relation thereto, to the Company at no cost. You will not be entitled to any compensation or recognition for our use of your feedback, suggestions, comments or reviews.

11. Customer Communications

  • By accessing or using the Platform, you consent to be contacted by us, our agents, representatives, affiliates or anyone contacting you on our behalf at any contact number or address provided by you to us whether at the time of registration, availing or using the Platform, through subsequent communication or otherwise. You agree to us contacting you in any manner including SMS, WhatsApp, calls, emails, automatic texting and push notifications. We may contact you among other things for marketing purposes, with respect to the Platform. You have the right to opt-out of such communication by contacting hello@cadel.ai.
  • You certify, warrant and represent that the contact details and any other information you have provided to us are your own and not someone else's and that they are true, accurate, current and complete. You agree to notify us when you stop using a particular contact number or address.

12. Indemnification

  • You agree to protect, defend and indemnify us and hold us and our officers, directors, employees, shareholders, agents, representatives and affiliates harmless from and against any and all claims, direct and indirect damages, losses, liabilities, costs and expenses, including attorney's fees, arising from or related to your access or use of the Platform or your breach, negligence or violation of these Terms. This provision will survive the termination of these Terms.

13. Limitation of Liability

  • To the maximum extent allowed by law, you acknowledge and agree that the entire risk arising out of your access to, and use of the Platform, and any relationship arising therefrom between you and the Company, or between you and any third party remains with you.
  • In no event will the Company or its officers, directors, employees, shareholders, agents, representatives and affiliates be liable for your inability to use the Platform or for any direct, indirect, punitive, incidental, special or consequential damages, losses or liability arising out of, or in any way connected with the access, use or performance of the Platform or its features including any loss of data, opportunity, profits or business, whether based on contract, tort, negligence, strict liability, product liability or otherwise even if the Company was advised of the possibility of the same. This clause will survive the termination of these Terms.

14. Termination

  • The Company may suspend or terminate your use of the Platform for any reason whatsoever at any time (including but not limited to breach of subscription agreement by the Subscriber, and breach of these Terms by the User), with or without giving notice of the suspension or termination to you. Upon such suspension or termination, any rights granted to you with regard to the Platform will stand terminated from such date, and you must cease using the Platform.

15. Updates

  • We reserve the right to update or modify these Terms at any time without prior notice. Your access to and use of the Platform following any such change constitutes your agreement to follow and be bound by these Terms as updated or modified. For this reason, we encourage you to review these Terms each time you access or avail the Platform. These Terms govern all upgrades and updates of the Platform, if any, that replace or supplement the original version of the Platform.

16. Remedies

  • The rights, powers, privileges and remedies provided under these Terms are cumulative and not exclusive of rights, powers, privileges or remedies provided by applicable law. These Terms do not prevent the Company from enforcing its rights under applicable law. The Company, in addition to other remedies available to it, is entitled to seek (a) a decree or order of specific performance to enforce the observance of the Terms and / or (b) an injunction restraining a breach or threatened breach of the Terms.

17. Severability

  • If any provision of these Terms is held to be illegal, invalid or unenforceable under any present or future law such provision will be replaced with another provision which is not unenforceable or prohibited and which as far as possible has the same legal and commercial effect as that which it replaces. Further, the remaining provisions of the Terms will remain in full force and effect and will not be affected by the illegal, invalid or unenforceable provision or by its severance from these Terms.

18. Waiver

  • Any failure on part of the Company to require the performance of, or adherence to any provision of these Terms will not affect its right to full performance of, and adherence to such provision at any time thereafter, and any waiver by the Company of a breach of any provision of these Terms will not constitute a waiver of a similar breach in the future or any other breach.

19. Supersession

  • These Terms supersede all prior and contemporaneous understandings between the Company and you regarding this subject matter.

20. Assignment

  • You will not assign or transfer any rights, obligations or privileges you have under these Terms without the prior written consent of the Company. Any assignment or transfer in violation of this provision will be deemed void.

21. Headings

  • All headings used in these Terms are for convenience only and shall not be used to limit or interpret the Terms.

22. Validity of Terms

  • These Terms apply when you access, avail or use our Platform and will remain valid for as long as you continue to do so.

23. Survival

  • Provisions under Clause 12 (Indemnification), 13 (Limitation of Liability), 23 (Survival), 24 (Arbitration, Governing Law and Jurisdiction) and other obligations that expressly are intended, or by their nature would be reasonably understood to survive the termination of your access or usage, shall survive for such period as is customary or reasonable.

24. Arbitration, Governing Law and Jurisdiction

  • These Terms and the Privacy Policy will be governed and construed in accordance with the laws of India. By using our Platform, you irrevocably consent to the reference of all disputes that arise out of or in relation to your access to, or use of the Platform to an arbitral tribunal consisting of a sole arbitrator appointed mutually. The arbitration proceedings will be governed by the Arbitration and Conciliation Act, 1996 and the rules framed under it. The venue, place and seat of the arbitration will be Bangalore, India and the language of the arbitration proceedings will be English. The award rendered will be in writing, with the reasons for the decision. The award will allocate or apportion the costs of the arbitration as the arbitral tribunal considers fair. The award made will be final and binding on the parties thereto. Subject to arbitration as described above, you irrevocably consent to the exclusive jurisdiction and venue of courts in Bangalore, India, in the event of such a dispute.

25. Grievance Redressal

  • In case of any grievance, you may address such grievance to our grievance officer. The contact details of the officer are as follows:

    Name: Harsha Shastry
    Email ID: harsha@uttaralabs.com